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Delivery Information

We are still shipping and despatching orders as normal from both of our warehouses (UK and Netherlands) there are some delays unfortunately due to COVID-19 please click here for more information

All products are shipped (from both of our warehouses UK and Netherlands) discreetly in a brown box with absolutely no indication as to the contents.

All goods that are dispatched are sent by a recorded insured service. This means goods will not be left on the doorstep or with neighbors.

UK:- Goods are dispatched by the choice you select during checkout Royal Mail: If you are not in when the parcel arrives they will keep the package at their local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us. Delivery takes 1-3 days.
DPD Courier: If you are not in when the parcel arrives they will keep the package at their local depot for 5 days enabling you to pick it up. After 5 days the parcel then returns to us. Delivery takes 1-2 days.

Parcels despatched from the Netherlands will be delivered by UPS.

For Highlands and Islands, delivery times may vary, some parcels will be delivered to our office and then forwarded onto you (Due to UPS restrictions) but we'll take care of extra delivery costs for you.

Southern Ireland:- Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 2kg. Over 2kg then goods are sent via DPD Courier International. Delivery takes 3-5 days.

Europe:- Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 2kg. Over this weight then goods are sent via DPD Courier International. Delivery takes 3-5 days.

Rest of World:- Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 2kg. Over this weight then goods are sent via DPD Courier International. Delivery takes 3-5 days.

BFPO (British Forces Post Office):- Goods are dispatched by Royal Mail Recorded delivery. Delivery takes 3-5 days.