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Brexit Delays

As you may know, some of our items are delivered directly from suppliers in particular large and bulky items such as sex machines and sex furniture, this is due to the fact that those things are rather expensive and are not being purchased very often so rather than having them on stock we order directly to you, since Brexit however there are some issues with delivery times, orders of items of over £135 do enjoy free delivery still but there are import fees and absolutely insane delays, while orders of value under £135 do get through just fine and get delivered within reasonable times that being up to a week, we have had a few customers who's orders have been delayed by weeks despite the fact that all of the required documentation has been provided and all of the fees have been paid. Those customers have now been refunded but orders are still stuck in the delivery offices, border controls etc, so some may get their orders after the refunds.

So we have now added an estimated delivery times on all of our items but do please keep in mind that orders coming from the EU that are over £135 will incur some extra charges, we will split the orders into multiple packs where possible so that the value of each parcel is under £135, therefore, we'd pay the import fees this for some odd reason does minimize the delays as well.

All UK to the UK orders are delivered within 3 - 5 working days for normal shipping and 1-3 working days for express shipping.

If you do order an item from us which we'd have to deliver from EU we will contact you before dispatching the order in order to confirm everything, should you wish to cancel at this point we will happily send you a full refund 24 hours after the initial payment is made, so basically the next day, depending on your bank the refund may take up to 5 days to show up in your account.

Should you have any questions please get in touch via email: [email protected] (Phone is off for the time being due to all staff working from home)